Get the best US agents for your contact center—for less
Save 35% in operating costs and power your contact center with high-performing US-based agents. The modern outsourcing solution for a better customer experience.
Trusted and loved by enterprises, startups, and BPOs
Introducing gig-powered contact center outsourcing
ShyftOff gives agents the flexibility, autonomy and training they need to provide the best customer support.
You get a team of gig agents who are passionate, experienced and ready to serve.
You get a team of gig agents who are passionate, experienced and ready to serve.
Get motivated US customer support
Our high-performing agents are incentivized to ensure your KPIs are met — or exceeded.
Lower operating costs, boost performance, and provide your customers incredible service.
Lower operating costs, boost performance, and provide your customers incredible service.
Be ready for peaks, dips and surges
Staff in 30-minute shifts. This interval precision ensures you are perfectly staffed to meet demand.
Save 35% on US contact center outsourcing
Our model eliminates shrinkage and ensures you only pay for agents’ productive time.