Our customer stories

Data Protection Company leverages ShyftOff's flex model to respond to the largest healthcare data breach in U.S. history

Nationwide BPO leverages ShyftOff for direct response contact center work to solve tough-to-staff intervals and achieve 30%+ inbound sales conversion.

Social enterprise with complex donation intake process improves customer satisfaction by 20% and saves on operating costs by leveraging a US-based gig-powered workforce.

Insurance company saves millions in operational costs while securing hundreds of agents to be trained and ready to support a highly volatile Florida hurricane season - Hurricane Ian edition!

A utilities consortium saves 30% in operational costs and increases agent capacity by 10x with gig-powered model

Digital health startup augments customer care team with on-demand agents to support high-growth and seasonal peaks

A leading tax software company leverages ShyftOff’s model to scale hundreds of quality agents during tax season, saving millions in operational costs and improving service quality

US-Based Fiber telecommunications company saves 30% in operating costs and solves tough-to-staff intervals (intraday peaks, nights, weekends) in their technical support contact center with a gig-powered workforce.