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Top Mistakes to Avoid When Hiring an Outsourcing Partner
Outsourcing

Top Mistakes to Avoid When Hiring an Outsourcing Partner

The decision to outsource can be transformative for many contact centers, offering the potential for reduced costs and access to a broader talent pool. However, with the rise of various outsourcing models, including GigCX providers that cater to specific, localized needs, it's crucial to understand what benchmarks your team needs to establish before making an informed decision.
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  1. Section 1 of the blog post with link to section
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