About ShyftOff
Founded in Tampa, Florida in 2020 as a gig solution, we’re now the only agentic workforce delivery platform that fully automates contact center operations in one click.
About us
At ShyftOff, we believe people are the most important part of any operation. Technology only matters when it empowers people to act with autonomy, purpose, and impact. When people are given the right tools and opportunities, they accomplish extraordinary things.
That’s why ShyftOff was designed to completely transform how contact centers operations work. For talent, it means doing meaningful work that fits their lifestyle. For businesses, it means connecting with incredible people who can deliver world-class customer experiences.
Our Mission
Our mission is simple: make workforce operations insanely easy for contact centers.
We exist so businesses don’t have to choose between efficiency, quality, and flexibility. With ShyftOff, they get all three at scale.
Our Values
We live by a set of values that guide every decision we make, every product we build, and every customer relationship we nurture:
“We will win if…”
We don’t give up. We solve problems and find the path forward, always.
Move fast, smartly
Speed matters, but we balance it with thoughtfulness.
Continuously innovate and improve
There’s no “perfect,” but there’s always “better.”
Communicate clearly and often
Transparency is power. If you think you’ve said it enough, say it again.
Extreme accountability
ShyftOff is a team sport. We show up, own our role, and lift each other higher.
Our Product Vision
Contact centers are overspending and under-delivering by relying on a workforce model that hasn’t changed in 40 years. Customers expect more, and modern leaders need a better way.
We believe the future of contact center operations lies in an orchestration system that blends people, AI, and automation. One that lowers costs, improves workforce quality, and adapts to changing customer demands without friction.
That’s what we’re building:
Our Accomplishments
We’re proud of the recognition we’ve received so far:
Our Leadership
ShyftOff is led by a team of builders, operators, and problem-solvers who believe the future of work is flexible, human, and innovative:
Trevor Clark
Founder & CEO
Matt Basnight
Head of Engineering
Tyana Daley
Head of Marketing
Austin Koring
Head of Product
Tyler Tadlock
Head of Operations
Nate Nammour
Head of Sales
Join the ShyftOff team
We’re not just changing contact centers—we’re changing work itself. At ShyftOff, people have the freedom to do what they want, when they want, while making an impact.
If you thrive in an incredibly fast and innovative environment and want to help shape the future of contact centers, we’d love to meet you.