Hi, how can we help?

An Agentic Workforce Delivery Platform that connects businesses with remote, independent 1099 contact-center professionals who pick 30-minute shift “intervals” to build their own schedules.

You contract with ShyftOff as a 1099 provider—there’s no W-2, no tax withholding, and no employer-provided benefits or minimum hours. You control when (and if) you work. 

Go to shyftoff.com/agents, complete the online form, then finish the one-time video interview the link provides. ShyftOff emails you when your application moves forward.

1) Video interview → 2) ID check → 3) Sign 1099 docs. If you meet our agent criteria, allow 7-10 business days for review before you’re invited into the Agent Portal. If you do not meet our criteria, it can take 10-12 weeks to receive a notice.

• Windows 11+ PC (≥ 8 GB RAM) 
• Stable high-speed internet 
• USB headset with mic
• Some campaigns also require dual monitors.

Log in to Agent Portal → My Campaigns, pick a campaign, then review the Certification resources and Rocket Relay channel linked there.

Inside each campaign you self-select 30-minute shift blocks; there are no minimum hours, so you can scale work up or down as needed.

Submit invoices through our payment system. You’ll receive a link to set up direct deposit to our platform. Payments are issued gross (no withholdings) and typically arrive by the following Friday or the one after, depending on the campaign.

Yes. As a 1099 independent contractor you file and pay federal, state, and local taxes yourself; ShyftOff does not issue W-2s.

First, re-check the instructions in the Agent Portal and your campaign’s Rocket Relay channel; if the issue persists, open a ticket via support.shyftoff.com → Submit a request.

ShyftOff currently authorizes work from 30-plus jurisdictions (e.g., FL, TX, GA, HI, WI); contracting from a non-approved state—or using a VPN or other tools to mask location—can lead to immediate deactivation from the platform.

A Windows 11 (or newer) PC with ≥ 8 GB RAM, reliable high-speed internet, and a USB headset with mic are mandatory; some campaigns also require dual monitors.

Select “Individual.” ShyftOff only contracts with individuals—not LLCs—so agreements signed under a business name are invalid.

You run as an independent contractor and NOT an employee of ShyftOff: set your own schedule, cover self-employment taxes, and secure your own benefits (health, retirement, etc.).

Allow up to 4 business days for the team to review your submission and email next steps.

Email hr@shyftoff.com for a fresh link, then retake photos against a dark background with all four ID corners visible.

In the Agent Portal, go to My Campaigns → [Campaign]; if something’s missing, check that campaign’s Rocket Relay channel or Rocket Articles for assistance.

Double-check your partner number + email; if the reset still fails, open a support ticket for assistance.

All invoices live in My Pay portal—log in any time to ShyftOff to see them.

No. Payments arrive gross with no withholdings; you’re responsible for federal, state, and local taxes.

A valid U.S. driver’s license, passport, or state ID card.

Wait for your permanent ID to arrive, then request a new verification link before proceeding.

ShyftOff distributes payments weekly via direct deposit once your productive time is approved.

You won’t see campaigns until you’ve completed the video interview, ID check, and signed your 1099. Finish those steps, then refresh the app.

Clear your browser’s cache/cookies, log out, then back in to trigger a fresh ID-verification prompt.